How we work and how to make bookings
At Tambo Travel we’re all about you. We want to know what you’re looking for: who are you travelling with? What are you travelling for; to explore, or perhaps a special occasion? What will elevate your holiday to something extraordinary? After a consultation to understand your requirements we’ll get to work, using our considerable experience to provide you with an amazing holiday, whether it’s a honeymoon, family adventure or a trip of a lifetime, perhaps all three.
You work hard. Your holidays are an important part of your life, a little respite from the day to day, taking you to new places for new experiences. It’s often a journey into the unknown, and even booking the ideal holiday can be stressful. That’s where were come in. We are passionate about travel: we live it, breathe it, love it. We’re particularly passionate about Latin America; we are native ‘Latinos’, so you’ll be putting your holiday in the hands of someone who has lived in these countries, not just visited. We speak your language, as well as theirs, and understand the culture better than your average travel agent.
All our trips begin with a little listening. We’ll take the time to listen to your desires – no matter how big or small – so we can design the perfect holiday to match. This is where our experience is invaluable; we’ve been putting together these types of holidays for the past 20 years, meeting many inspiring people on our journeys. We work with a network of exceptional ground handlers in each country with whom we have developed fantastic relationships. It’s because of this that we are confident that the level you’ll receive from our people on the ground will be of the highest possible standard.
We understand that you’re busy, and there’s very little time in the day to spend hours reading through hundreds of online reviews for hotels, destinations, kids clubs… We’re here for you. Even after office hours, when most tour operators are closed, you can call us in the evening and on weekends to discuss your perfect holiday. Ideally, we like to meet our clients face to face, so if you are London based we can meet you in person to discuss your plans.
HOW WE WORK
We create personalised trips to suit the needs of discerning travellers, just like you. Our trips don’t come from a brochure or a website with hundreds of pages: we aim to inspire you to book a trip designed exactly to fit you. What’s more, we’ll take care of you every step of the way to make your trip as relaxing as possible, from start to finish.
HOW TO BOOK
It all starts with a phone call, or an email if you’d prefer. If you’re planning a holiday the only step you need to take is to call 020 3637 5959 or email firstname.lastname@example.org. We’re here to listen, understand your requirements and then design a trip to match. We give honest and unbiased advice gleaned from many years’ experience in planning holidays, and we believe your holiday has to be right for you, so we will only make recommendations based on our experience. Once you’re happy with your itinerary, we’ll make all the necessary arrangements, from flights to transfers, hotels to excursions.
We want to inspire confidence in you so when you book with us, you enjoy complete peace of mind. For this reason, we are proud to be a trading name and to operate our holiday packages through Sunvil UK Ltd, a fully bonded Tour Operator which takes full responsibility for the operation of your holiday. Our air holiday packages are ATOL protected by the Civil Aviation Authority. Our ATOL number is 9280. Any arrangements not including flights are protected through ABTA No V6218.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL. Certificate go to: www.atol.org.uk/ATOLCertificate